We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Oct 2018 09:41
Bag came fairly quickly. Ordered 20 Sept-took the post office for 2 Oct. Bag the photos on the site. Very happy. Color is very beautiful.
6 Sep 2018 07:28
Linda bolsa .
30 Aug 2018 06:26
Thank You order came quickly for 3 weeks to Ulyanovsk!! but the quality is poor!! think more impressive!! CHEAP CHINA!! IN Russia red price look at 500 $!! Not satisfied ((
28 Aug 2018 05:53
Cool bag, color bright, ordered the red, no smell. In Omsk came in two weeks. Tracked all the way.
27 Aug 2018 14:50
Delivery about a month, a third time for a friend. The last time the quality was better. Metal mounting without protective film and so a little scratched. Smell a little present, but quickly disappeared. Generally recommended.
4 Aug 2018 08:10
Bag bomb, shipping megobystro. The quality is excellent
24 Jul 2018 16:02
Very good product but the bag is smaller than in the picture. and it came very quick.
16 Jul 2018 11:18
9 Jul 2018 01:37
Excellent products and excellent service. Shipment was super fast. I am very satisfied and recommend!! Thank you!!
3 Jul 2018 08:49
super all thank you
28 Jun 2018 22:13
very fast delivery самары to 1,5 weeks. track for direct store sent tracking. bag simple super, fully compliant with color picture. прошиты neat seams, smell no. bag has been well packed. подарочек has been in the bag, key chain) quality excellent! second заказываю have this seller. recommend!!!
12 Jun 2018 13:30
доставка 25 дней
31 May 2018 06:52
Отличная сумочка. это уже вторая.
29 May 2018 01:53
Немного присутствует запах
22 May 2018 01:26
very cool bag second заказываю, it looks expensive quality! store despatching long but order; (ждала long, behind is снимаю 1 star.
18 May 2018 19:33
устроило quality-price ratio, summer light bag)
16 May 2018 19:04
thank you very much! excellent bag! дошла fast
3 May 2018 21:27
2 May 2018 12:11
beautiful figment, such as featured His, excellent very fast your Dispatch supplier, ojala were all like, recommended all. thank you.
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